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FAQ

Yes, we can laminate up to size 26″ wide

  • Please note that documents with raised pictures,raised stickers, or thick card-stock may not seal properly.

Yes, Photo’s from cellphones can be printed.
We require you to email the photos in or bring in the phone’s USB cord

  • Please be advised not all photos will be of printing quality.

Basic Printing (Small Quantities) can be done right away in store.
Larger orders or personalized gifts are a 7 business day waiting period. Order’s taken can be finished before the maximum day is reached, but customers will receive a call when the order is ready for pick up.
If order requires a proof, you document will be emailed to you within the 7 day waiting period – Once approved the order will go into the printing process immediately and customer will be called once finished.

  • All proofs will be held for approval up to 30 days
  • All finished orders will be held for up to 30 days

Printers and monitors use different colour profiles to view in. Monitors use RGB Colour and printers use CMYK. Even a carefully calibrated monitor may not reproduce the colour in the same way as print. Matching monitor to prints requires a quality monitor, good ambient light, a calibration solution (hardware and software) a colour profile model and a great amount of knowledge about colour management. Different monitors will have varying levels of ability to display colours; some can display many more shades than others. Resolution affects colour because monitors may have different numbers of dots-per-inch (DPI) on their screens, the higher the resolution the clearer and more accurate images appear.
If you are wanting accurate colors, use pantone swatches.

When any image or element on a page that extends beyond the trim edge, leaving no margin, it is said to bleed. It may bleed or extend off one or more sides. The industry standard for supplied artwork that is going to bleed should be extended by 1/8” of an inch.

We prefer the PDF file format!

We accept the following file types:

  • PDF – Portable Document Format
  • PSD – Adobe Photoshop
  • TIFF
  • JPG/JPEG
  • EPS / AI (we recommend converting to PDF or outlining all fonts)
  • INDD – Adobe InDesign

We also accept the following, under your own risk:

  • DOC/DOCX – Microsoft Word
  • PUB/PUBX – Microsoft Publisher
  • PPT/PPTX – Microsoft Powerpoint

If you are using any Microsoft Word, Publisher or Powerpoint file types you will need to export a press-ready PDF file. Any files that have not been converted can still be printed, however any errors with text matching/placement, etc will not be the responsibility of Kopiko & More.

In order to know what resolution an image file will need to be – you will first need to know the size you would like to use the image at (for example 4″ x 6″).

As our recommended pixels-per-inch (PPI) is 300, multiply these dimensions by 300 to find out the minimum recommended resolution (in pixels) for that image.

Hence, a 4 x 6 inch image should be 1200 x 1800 pixels (or larger), as calculated below:

Width: 4″ x 300 = 1200 pixels
Height: 6″ x 300 = 1800 pixels

Warning: Images with a lower resolution than 300 may have problems with clarity once printed.

Vector file formats (.EPS, .AI) can be submitted for all prints. However they are specifically required to product the following products:

  • T-Shirts & Clothing
  • Adhesive Decals (Wall, Vehicle, etc)
  • We can convert most existing file types to a vector file format, however you may be charged an additional set-up fee.